We're working through the feedback widget and we moved to a quarterly cadence. Curious how others have handled it, especially around renewal rate. Any rules of thumb?
Spent a week on this. The fix was tying journey mapping to the account owner field.
We hit this too. Scoping the feedback widget to enterprise accounts first made it manageable.
+1. The Microsoft Teams step is where ours kept breaking.
Following. We're about to do the same thing for new onboarding cohorts.