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What we shipped with dashboards this quarter

liam_hale_5dbf5

We're working through CES tracking and we moved to a quarterly cadence. Curious how others have handled it, especially around NPS. Any rules of thumb?

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Comments

sam_ng_bc979

+1. The Slack step is where ours kept breaking.

ned_sato_58862

Honestly CSAT surveys didn't move NPS for us. Jira did more.

bea_rourke_19a95

We hit this too. Scoping auto-theming to trial users first made it manageable.

marcus_webb_a6572

We measure churn weekly now and it's made CES tracking decisions much easier.

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