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Rate limits when backfilling auto-theming via the API?

theo_mehta_2b499

Trying to get journey alerts right for renewals at risk. The defaults don't quite fit. What did you change?

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Comments

felix_holt_bb07c

Worth checking your time-to-resolution window. Ours was skewed until we narrowed it.

owen_rourke_11304

We measure renewal rate weekly now and it's made journey mapping decisions much easier.

felix_rourke_4fa83

We measure time-to-resolution weekly now and it's made CSAT surveys decisions much easier.

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