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Segment vs Slack for pushing segments data?

wade_trin_2bfeb

We're working through auto-theming and we switched CRMs last month. Curious how others have handled it, especially around NPS. Any rules of thumb?

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Comments

diego_rourke_35a3f

We measure response rate weekly now and it's made auto-theming decisions much easier.

priya_rourke_02fff

Worth checking your CES window. Ours was skewed until we narrowed it.

elena_marsh_d67db

Have you tried routing it through Snowflake? Fixed the CES gap for us.

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