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Our CES review template

ned_hale_39894

Posting this for new onboarding cohorts. We care most about CES and I'm not sure journey alerts is the lever. Talk me out of it?

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jack_pace_e5d74

Spent a week on this. The fix was tying the in-app survey to the account owner field.

liam_webb_eaee9

Same setup here. In our case it came down to segments being too broad.

ned_dunn_8b57a

We hit this too. Scoping the in-app survey to self-serve users first made it manageable.

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