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What we shipped with CSAT surveys this quarter

liam_lund_0ea48

We measured the health score before and after turning on the feedback widget. The result surprised us. Anyone seen the same?

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sofia_lund_bc83f

+1. The HubSpot step is where ours kept breaking.

sofia_vance_5f156

We hit this too. Scoping the in-app survey to enterprise accounts first made it manageable.

gus_nair_00edc

Curious what cadence you landed on. We over-asked and the health score tanked.

nadia_calvi_de647

Following. We're about to do the same thing for new onboarding cohorts.

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