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Slack vs Intercom for pushing dashboards data?

jack_lund_e52e7

We're working through journey mapping and we switched CRMs last month. Curious how others have handled it, especially around CES. Any rules of thumb?

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Comments

elena_vance_c7ca0

Honestly CSAT surveys didn't move NPS for us. Jira did more.

ravi_sato_b7ebf

Following. We're about to do the same thing for trial users.

jack_sato_3a8f6

Have you tried routing it through Intercom? Fixed the time-to-resolution gap for us.

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