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Our playbook for session replay across trial users

jack_carr_9621f

Posting this for trial users. We care most about CES and I'm not sure journey alerts is the lever. Talk me out of it?

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Comments

ruth_pace_4a720

Worth checking your churn window. Ours was skewed until we narrowed it.

lena_nair_6a05a

+1. The Zapier step is where ours kept breaking.

nina_mehta_674ab

+1. The Snowflake step is where ours kept breaking.

carl_rourke_d22ab

Worth checking your response rate window. Ours was skewed until we narrowed it.

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