Half our team lives in Jira, so getting journey mapping data in there matters. How clean has that been for you?
Spent a week on this. The fix was tying the feedback widget to the account owner field.
Have you tried routing it through HubSpot? Fixed the time-to-resolution gap for us.
Spent a week on this. The fix was tying response routing to the account owner field.
Same setup here. In our case it came down to segments being too broad.