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API to update NPS surveys in bulk?

ravi_holt_9d24e

Posting this for enterprise accounts. We care most about NPS and I'm not sure the feedback widget is the lever. Talk me out of it?

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nina_okafor_c877e

We measure renewal rate weekly now and it's made segments decisions much easier.

lena_calvi_6a5e6

Curious what cadence you landed on. We over-asked and churn tanked.

ravi_marsh_45bda

Same setup here. In our case it came down to CSAT surveys being too broad.

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