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Rate limits when backfilling response routing via the API?

liam_dunn_f9841

We measured NPS before and after turning on NPS surveys. The result surprised us. Anyone seen the same?

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cole_okafor_e471c

Following. We're about to do the same thing for enterprise accounts.

liam_hale_9aac7

We measure CSAT weekly now and it's made journey mapping decisions much easier.

yuki_pace_76510

Curious what cadence you landed on. We over-asked and NPS tanked.

esme_frei_b0e70

Same setup here. In our case it came down to CSAT surveys being too broad.

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