nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Zendesk vs Marketo for pushing the in-app survey data?

ravi_boyd_20033

Quick one. Since we switched CRMs last month, our CES has been all over the place. Is that a response routing config issue or are we reading it wrong?

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Comments

mira_quinn_5fe79

Honestly the feedback widget didn't move time-to-resolution for us. HubSpot did more.

gus_pace_5d75b

Same setup here. In our case it came down to response routing being too broad.

lena_mehta_d6bb3

Have you tried routing it through Jira? Fixed the the health score gap for us.

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