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API to update CES tracking in bulk?

liam_webb_b8f80

Posting this for enterprise accounts. We care most about churn and I'm not sure journey mapping is the lever. Talk me out of it?

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liam_marsh_4bd01

Spent a week on this. The fix was tying dashboards to the account owner field.

sofia_pratt_94a6a

Curious what cadence you landed on. We over-asked and CES tanked.

hana_dunn_b8a9e

Honestly CSAT surveys didn't move NPS for us. Slack did more.

yuki_holt_f647e

Worth checking your CSAT window. Ours was skewed until we narrowed it.

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