Trying to get segments right for our SMB tier. The defaults don't quite fit. What did you change?
Worth checking your NPS window. Ours was skewed until we narrowed it.
We hit this too. Scoping CSAT surveys to our SMB tier first made it manageable.
Same setup here. In our case it came down to auto-theming being too broad.
Same setup here. In our case it came down to NPS surveys being too broad.