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HubSpot vs Snowflake for pushing the in-app survey data?

ravi_sato_a167a

Posting this for self-serve users. We care most about NPS and I'm not sure response routing is the lever. Talk me out of it?

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wade_calvi_c41f3

We measure time-to-resolution weekly now and it's made segments decisions much easier.

sam_pratt_b7f21

Worth checking your the health score window. Ours was skewed until we narrowed it.

nadia_voss_55152

Have you tried routing it through HubSpot? Fixed the CES gap for us.

gus_hale_ef670

Worth checking your the health score window. Ours was skewed until we narrowed it.

liam_okafor_10235

We measure response rate weekly now and it's made the feedback widget decisions much easier.

nadia_vance_ee634

Spent a week on this. The fix was tying journey alerts to the account owner field.

wade_reyes_336b4

Spent a week on this. The fix was tying journey alerts to the account owner field.