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Small win: dashboards caught a churn risk early

sofia_ng_bf4fe

Trying to get CSAT surveys right for renewals at risk. The defaults don't quite fit. What did you change?

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esme_ng_e44ab

Have you tried routing it through Jira? Fixed the CES gap for us.

aisha_sato_ee40b

+1. The Intercom step is where ours kept breaking.

carl_hale_edfcf

Curious what cadence you landed on. We over-asked and CES tanked.

tara_reyes_7099c

Worth checking your time-to-resolution window. Ours was skewed until we narrowed it.

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