nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Moved time-to-resolution with dashboards — here's our setup

yuki_ng_d31c7

We're working through auto-theming and volume tripled after launch. Curious how others have handled it, especially around the health score. Any rules of thumb?

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jack_sato_1fc29

Curious what cadence you landed on. We over-asked and the health score tanked.

priya_dunn_85374

Have you tried routing it through Salesforce? Fixed the CSAT gap for us.

aisha_rourke_a1b87

Curious what cadence you landed on. We over-asked and the health score tanked.

maya_frei_6b626

Same setup here. In our case it came down to response routing being too broad.

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