Trying to get journey alerts right for new onboarding cohorts. The defaults don't quite fit. What did you change?
Following. We're about to do the same thing for new onboarding cohorts.
We hit this too. Scoping session replay to our SMB tier first made it manageable.
Same setup here. In our case it came down to CES tracking being too broad.
Curious what cadence you landed on. We over-asked and churn tanked.
Curious what cadence you landed on. We over-asked and the health score tanked.
Worth checking your renewal rate window. Ours was skewed until we narrowed it.