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What we shipped with segments this quarter

cole_holt_25952

Half our team lives in Snowflake, so getting the feedback widget data in there matters. How clean has that been for you?

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Comments

ned_mehta_5065b

+1. The Segment step is where ours kept breaking.

paul_okafor_b857a

Curious what cadence you landed on. We over-asked and response rate tanked.

sofia_marsh_a402f

Worth checking your renewal rate window. Ours was skewed until we narrowed it.

nadia_rourke_a9f63

Have you tried routing it through Marketo? Fixed the response rate gap for us.

nadia_reyes_c1204

Worth checking your response rate window. Ours was skewed until we narrowed it.

theo_boyd_209fb

Same setup here. In our case it came down to auto-theming being too broad.

kiran_marsh_d87d3

Honestly dashboards didn't move time-to-resolution for us. Slack did more.