Trying to get CES tracking right for our SMB tier. The defaults don't quite fit. What did you change?
Following. We're about to do the same thing for new onboarding cohorts.
+1. The Snowflake step is where ours kept breaking.
Same setup here. In our case it came down to journey alerts being too broad.
Honestly segments didn't move NPS for us. HubSpot did more.