We're working through journey alerts and we moved to a quarterly cadence. Curious how others have handled it, especially around response rate. Any rules of thumb?
Same setup here. In our case it came down to journey alerts being too broad.
Spent a week on this. The fix was tying CES tracking to the account owner field.
Following. We're about to do the same thing for self-serve users.
We measure the health score weekly now and it's made segments decisions much easier.
