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Moved response rate with journey alerts — here's our setup

wade_okafor_74b99

Posting this for enterprise accounts. We care most about the health score and I'm not sure journey alerts is the lever. Talk me out of it?

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aisha_carr_f581f

We hit this too. Scoping journey alerts to enterprise accounts first made it manageable.

dana_nair_95861

Worth checking your CES window. Ours was skewed until we narrowed it.

tom_marsh_d052f

Have you tried routing it through Intercom? Fixed the time-to-resolution gap for us.

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