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Getting auto-theming into Zendesk cleanly

tara_marsh_c7901

Trying to get CSAT surveys right for enterprise accounts. The defaults don't quite fit. What did you change?

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paul_frei_c48c2

We measure renewal rate weekly now and it's made CES tracking decisions much easier.

nina_mehta_0fd96

We hit this too. Scoping segments to self-serve users first made it manageable.

liam_mehta_cb87f

Have you tried routing it through Marketo? Fixed the CSAT gap for us.

wade_lund_d814d

Have you tried routing it through Snowflake? Fixed the CSAT gap for us.

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