Trying to get journey alerts right for enterprise accounts. The defaults don't quite fit. What did you change?
Following. We're about to do the same thing for renewals at risk.
Curious what cadence you landed on. We over-asked and response rate tanked.
We measure CSAT weekly now and it's made NPS surveys decisions much easier.
Spent a week on this. The fix was tying auto-theming to the account owner field.
Curious what cadence you landed on. We over-asked and NPS tanked.