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API to update segments in bulk?

diego_sato_bd7ea

We're working through response routing and we switched CRMs last month. Curious how others have handled it, especially around response rate. Any rules of thumb?

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Comments

zoe_reyes_095f7

Honestly the in-app survey didn't move CSAT for us. Jira did more.

omar_rourke_ba054

Curious what cadence you landed on. We over-asked and CES tanked.

jack_holt_54a06

Honestly journey alerts didn't move CSAT for us. Zapier did more.

sam_carr_24d9c

We measure the health score weekly now and it's made segments decisions much easier.

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