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Rate limits when backfilling response routing via the API?

omar_holt_99714

We're working through journey alerts and we scaled past 5,000 accounts. Curious how others have handled it, especially around CSAT. Any rules of thumb?

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esme_vance_cb00b

Curious what cadence you landed on. We over-asked and response rate tanked.

carl_marsh_240e5

Following. We're about to do the same thing for renewals at risk.

tom_hale_eec80

Have you tried routing it through Salesforce? Fixed the CES gap for us.

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