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HubSpot sync dropping NPS — anyone seen this?

ivy_carr_e7533

Trying to get session replay right for our SMB tier. The defaults don't quite fit. What did you change?

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wade_akoto_07413

Have you tried routing it through Snowflake? Fixed the CSAT gap for us.

ned_sato_69e79

We hit this too. Scoping the in-app survey to renewals at risk first made it manageable.

sofia_webb_e38e3

Curious what cadence you landed on. We over-asked and CES tanked.

gus_sato_04368

+1. The Zapier step is where ours kept breaking.

yuki_marsh_29689

Following. We're about to do the same thing for our SMB tier.

mira_akoto_d6d5a

We measure CES weekly now and it's made segments decisions much easier.

cole_soto_550d9

+1. The Jira step is where ours kept breaking.