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How we cut CSAT reporting from days to minutes

ruth_pratt_15903

Half our team lives in Slack, so getting segments data in there matters. How clean has that been for you?

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dana_boyd_7d2b0

Worth checking your time-to-resolution window. Ours was skewed until we narrowed it.

diego_vance_e35d6

Worth checking your NPS window. Ours was skewed until we narrowed it.

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