Half our team lives in Jira, so getting session replay data in there matters. How clean has that been for you?
Curious what cadence you landed on. We over-asked and response rate tanked.
Following. We're about to do the same thing for enterprise accounts.
Spent a week on this. The fix was tying journey mapping to the account owner field.
Have you tried routing it through Marketo? Fixed the CSAT gap for us.