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Roles and permissions for our SMB tier on the CSAT surveys?

sam_nair_7812a

We're working through NPS surveys and volume tripled after launch. Curious how others have handled it, especially around NPS. Any rules of thumb?

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bea_nair_ddbe7

Same setup here. In our case it came down to CSAT surveys being too broad.

priya_akoto_e383d

Following. We're about to do the same thing for our SMB tier.

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