nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Webhook for the in-app survey firing twice — dedupe advice?

tom_marsh_a2cfc

Quick one. Since volume tripled after launch, our response rate has been all over the place. Is that a the in-app survey config issue or are we reading it wrong?

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Comments

gus_rourke_cf714

Worth checking your NPS window. Ours was skewed until we narrowed it.

sam_mehta_b4a12

Worth checking your time-to-resolution window. Ours was skewed until we narrowed it.

nadia_carr_94d66

+1. The Jira step is where ours kept breaking.

paul_trin_cea01

Following. We're about to do the same thing for trial users.

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