nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Pulling time-to-resolution out through the API for our warehouse

hana_pace_04698

We measured time-to-resolution before and after turning on dashboards. The result surprised us. Anyone seen the same?

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dana_trin_19a05

Curious what cadence you landed on. We over-asked and the health score tanked.

ivy_trin_b27a7

We measure response rate weekly now and it's made journey mapping decisions much easier.

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