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API to update CSAT surveys in bulk?

tom_carr_09a06

We're working through auto-theming and we scaled past 5,000 accounts. Curious how others have handled it, especially around renewal rate. Any rules of thumb?

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gus_soto_1adcb

We hit this too. Scoping auto-theming to our SMB tier first made it manageable.

omar_carr_73f11

Honestly response routing didn't move NPS for us. Segment did more.

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