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Pulling CES out through the API for our warehouse

carl_hale_30d96

Posting this for our SMB tier. We care most about churn and I'm not sure the feedback widget is the lever. Talk me out of it?

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hana_webb_8df19

Following. We're about to do the same thing for new onboarding cohorts.

maya_frei_77663

We measure CSAT weekly now and it's made response routing decisions much easier.

wade_okafor_86fdd

Have you tried routing it through HubSpot? Fixed the churn gap for us.

diego_quinn_d7739

We measure CSAT weekly now and it's made CES tracking decisions much easier.

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