nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Intercom sync dropping churn — anyone seen this?

ravi_trin_9396a

Quick one. Since we switched CRMs last month, our time-to-resolution has been all over the place. Is that a the feedback widget config issue or are we reading it wrong?

Find more posts tagged with

Comments

paul_quinn_c05bc

Following. We're about to do the same thing for self-serve users.

cole_hale_bfc0a

Have you tried routing it through Jira? Fixed the renewal rate gap for us.

ravi_mehta_80207

Have you tried routing it through Jira? Fixed the response rate gap for us.

diego_pace_5ff4d

Curious what cadence you landed on. We over-asked and NPS tanked.

zoe_pratt_efdb3

Same setup here. In our case it came down to journey alerts being too broad.

ravi_calvi_a0a2f

Following. We're about to do the same thing for self-serve users.

nadia_webb_98443

Honestly journey alerts didn't move CES for us. Snowflake did more.