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Slack integration setup tips for trial users?

ivy_webb_2d032

Posting this for self-serve users. We care most about churn and I'm not sure response routing is the lever. Talk me out of it?

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nina_okafor_c6ecf

We hit this too. Scoping journey alerts to our SMB tier first made it manageable.

maya_calvi_01102

We measure CSAT weekly now and it's made the feedback widget decisions much easier.

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