nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Our renewal rate review template

ruth_ng_5a27e

Posting this for renewals at risk. We care most about CES and I'm not sure the in-app survey is the lever. Talk me out of it?

Find more posts tagged with

Comments

liam_dunn_b70c1

We hit this too. Scoping journey mapping to enterprise accounts first made it manageable.

zoe_voss_bca73

+1. The Slack step is where ours kept breaking.

gus_nair_00edc

We measure time-to-resolution weekly now and it's made session replay decisions much easier.

wade_boyd_66cc4

We measure CES weekly now and it's made NPS surveys decisions much easier.

Quick Links

All Categories
Recent Posts
Activity
Unanswered
Groups
Help
Best Of