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Template: closing the loop on new onboarding cohorts in 24h

mira_lund_83f6a

Posting this for new onboarding cohorts. We care most about NPS and I'm not sure CSAT surveys is the lever. Talk me out of it?

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sofia_calvi_94ff3

We hit this too. Scoping journey alerts to trial users first made it manageable.

ruth_reyes_b02d0

Following. We're about to do the same thing for enterprise accounts.

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