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What worked for us setting up the feedback widget

hana_mehta_8ef70

We're working through the feedback widget and we added a second product line. Curious how others have handled it, especially around churn. Any rules of thumb?

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zoe_calvi_42846

Spent a week on this. The fix was tying the feedback widget to the account owner field.

sam_soto_216ea

+1. The Snowflake step is where ours kept breaking.

ned_nair_54ee9

Honestly CES tracking didn't move NPS for us. Snowflake did more.

mira_webb_9162b

Worth checking your the health score window. Ours was skewed until we narrowed it.

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