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Small win: auto-theming caught a churn risk early

felix_soto_7e17c

Trying to get segments right for enterprise accounts. The defaults don't quite fit. What did you change?

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mira_reyes_ae3f6

Spent a week on this. The fix was tying journey alerts to the account owner field.

theo_reyes_910c0

Worth checking your CES window. Ours was skewed until we narrowed it.

tom_reyes_70ca2

+1. The Marketo step is where ours kept breaking.

paul_frei_1bb5f

We hit this too. Scoping session replay to renewals at risk first made it manageable.

ravi_sato_6d73a

Worth checking your renewal rate window. Ours was skewed until we narrowed it.

owen_vance_bc017

+1. The Zapier step is where ours kept breaking.

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