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Reusable NPS surveys setup we share with new CSMs

cole_trin_b2a82

Posting this for enterprise accounts. We care most about NPS and I'm not sure segments is the lever. Talk me out of it?

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wade_pace_9c699

We hit this too. Scoping segments to new onboarding cohorts first made it manageable.

theo_calvi_8c71d

We hit this too. Scoping journey mapping to self-serve users first made it manageable.

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