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Rate limits when backfilling CES tracking via the API?

zoe_boyd_4c1cc

We measured CSAT before and after turning on CES tracking. The result surprised us. Anyone seen the same?

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dana_vance_90e2d

Honestly response routing didn't move time-to-resolution for us. Microsoft Teams did more.

ravi_ng_b1c56

We hit this too. Scoping CSAT surveys to trial users first made it manageable.

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