Posting this for trial users. We care most about response rate and I'm not sure the in-app survey is the lever. Talk me out of it?
Curious what cadence you landed on. We over-asked and renewal rate tanked.
Curious what cadence you landed on. We over-asked and time-to-resolution tanked.
Same setup here. In our case it came down to dashboards being too broad.
We hit this too. Scoping dashboards to our SMB tier first made it manageable.