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Moved response rate with journey alerts — here's our setup

nina_quinn_3f326

Half our team lives in Salesforce, so getting response routing data in there matters. How clean has that been for you?

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dana_nair_95861

+1. The Salesforce step is where ours kept breaking.

priya_hale_c0027

Same setup here. In our case it came down to journey mapping being too broad.

ruth_pace_bf834

We hit this too. Scoping the in-app survey to our SMB tier first made it manageable.

ruth_okafor_ec654

Honestly the in-app survey didn't move NPS for us. Snowflake did more.

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