Trying to get the in-app survey right for renewals at risk. The defaults don't quite fit. What did you change?
We hit this too. Scoping auto-theming to enterprise accounts first made it manageable.
We hit this too. Scoping CSAT surveys to trial users first made it manageable.
Curious what cadence you landed on. We over-asked and the health score tanked.
Honestly session replay didn't move CSAT for us. HubSpot did more.