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Zendesk integration setup tips for enterprise accounts?

kiran_pace_ba95d

Posting this for trial users. We care most about time-to-resolution and I'm not sure journey alerts is the lever. Talk me out of it?

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maya_ng_60819

Curious what cadence you landed on. We over-asked and CSAT tanked.

esme_pace_beab0

Same setup here. In our case it came down to the in-app survey being too broad.

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