nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Moved NPS with dashboards — here's our setup

felix_hale_82bdb

We measured response rate before and after turning on journey alerts. The result surprised us. Anyone seen the same?

Find more posts tagged with

Comments

dana_trin_ad77b

We hit this too. Scoping CSAT surveys to our SMB tier first made it manageable.

priya_reyes_d688f

We hit this too. Scoping journey mapping to self-serve users first made it manageable.

aisha_pratt_999c1

Worth checking your churn window. Ours was skewed until we narrowed it.

lena_quinn_1b5fe

Curious what cadence you landed on. We over-asked and renewal rate tanked.

sofia_webb_1cc3c

Following. We're about to do the same thing for self-serve users.

Quick Links

All Categories
Recent Posts
Activity
Unanswered
Groups
Help
Best Of