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Getting NPS surveys into Jira cleanly

diego_quinn_d7739

Trying to get CSAT surveys right for enterprise accounts. The defaults don't quite fit. What did you change?

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diego_boyd_365dc

Worth checking your CSAT window. Ours was skewed until we narrowed it.

liam_nair_b9bc1

Honestly the feedback widget didn't move the health score for us. Snowflake did more.

gus_lund_0bd42

Same setup here. In our case it came down to response routing being too broad.

carl_marsh_026d1

Curious what cadence you landed on. We over-asked and response rate tanked.

jack_pratt_1c1db

Worth checking your renewal rate window. Ours was skewed until we narrowed it.

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