Trying to get dashboards right for renewals at risk. The defaults don't quite fit. What did you change?
Have you tried routing it through Marketo? Fixed the time-to-resolution gap for us.
We hit this too. Scoping the in-app survey to our SMB tier first made it manageable.
Following. We're about to do the same thing for self-serve users.
Same setup here. In our case it came down to CSAT surveys being too broad.