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What we shipped with NPS surveys this quarter

bea_dunn_21ba2

Quick one. Since we scaled past 5,000 accounts, our CES has been all over the place. Is that a session replay config issue or are we reading it wrong?

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carl_webb_241d7

We measure churn weekly now and it's made journey mapping decisions much easier.

felix_quinn_b7c05

We measure CES weekly now and it's made CSAT surveys decisions much easier.

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